Network Operations is located in Orlando, Florida. We utilize
bandwidth, power and connectivity from the new, ultra-modren
Data Center located at 100 W. Lake Lucerne in Orlando.
Hosting Hosting Data Center
Built for Ultimate Performance and Reliability
uses intelligent end-user routing software called Border
Gateway Protocol (BGP) between there OC-3's. BGP identifies
which path is the most efficient for each data packet and
then routes the packet to its destination on the fastest
path. This increases the speed at which web pages sent from
our NOC arrive at their destination.
have shown that the most common reason for downtime is circuit
failure on Tier 1 provider backbones, the major data highways.
To guard against this potential problem, we have two Tier-1
providers. If one experiences problems, we can route traffic
down another one. Furthermore, because we are OnNet with
Level(3) and Qwest, we share their digital distribution
architecture, which includes private peering network connections
to major Internet carriers such as MCI, Sprint, UUNET, EUNET,
AT&T, AOL, Best, Erols, @Home, IBM Advantis and others.
These private peering arrangements allow Silverline
Hosting to quickly and efficiently exchange packets
of data with every major backbone carrier in a one-to-one
Industry analysis reveals that 70% of downtime of over 10
hours with any ISP is caused by telephone circuit failure.
With Silverline Hosting,
circuit failure is virtually eliminated as we are with Level(3)
providers also have peering connections with other major
Tier 1 providers that allow traffic to be switched to alternate
backbones should the need arise.
Hosting recognizes that downtime is not an option
for your servers. That's why we invest heavily in hardware
and facilities that ensure that your clients are up and
running on the web 24 hours a day, seven days a week.
Network Operations Center (NOC) features raised flooring.
This enables a constant flow of conditioned air and helps
to maintain uniform room temperature at all times. In addition,
raised flooring reduces static and ensures a professional,
computer-grade environment for your servers.
the NOC is located in a secure, monitored, class A building
with a minimum number of approved personnel allowed access
to highly sensitive areas and equipment. A detailed record
of employee and visitor entry is maintained at all times.
To guard against local power failures, Silverline
Hosting has two industrial-grade, three-phase
Liebert UPS systems. These act as back-up batteries, maintaining
uninterrupted power in case of surges or power outages.
With these back-up systems in place, we can keep our network
up and running indefinitely without relying on external
NOC has two Liebert 10 ton industrial air conditioners that
condition our computer rooms and operations center. Air
temperature is maintained at an optimal 65 degrees Fahrenheit.
web servers are custom-built industrial machines designed
for a 24/7 web serving environment. All Silverline Hosting
servers are equipped with dual-redundant, 400-watt power
supplies, hot swap Seagate Baracuda/Cheetah drives and force-filtered
cooling systems. In addition, our NOC is equipped with an
inventory of identically configured, burned-in standby servers.
All of Silverline Hosting's
custom web servers are equipped with a positive-pressure
filtered-air system. Four large fans pull filtered air into
each server's protective case, and the components within
are cooled by fans that circulate this purified air. This
constant introduction of clean air into the case creates
a positive pressure environment ensuring that dust and particles
remain outside the server.
Hot Swap Power Supplies
Each server employs dual-redundant hot swap power supplies.
If a power supply were to fail, the server would continue
running with power from the alternate supply. Meanwhile,
alarms would alert a technician, who would quickly restore
redundancy. In the meantime, servers and client sites would
experience no downtime.
We keep spare servers online of all CPU configurations.
If a server were to experience a hardware failure, we would
turn a key, grab the handle on the drive, pull it out and
insert it into an identical standby CPU. We would then reboot
the second machine, and the server would be up and running
again in a matter of minutes.